Professional Assault Crisis Training
Professionals in human service fields know that it’s important to care about everyone, equally. That’s why acknowledging biases feels wrong; it feels unprofessional. This Roundtable Discussion looks at bias differently, taking the position that we all have biases, and that identifying and managing our preconceptions, not denying them, is what allows us to be professionals. […]
The idea that thoughtful professionals communicate assertively sounds easy enough, but in the moment, at the time of a crisis, or under pressure it’s not so easy to manage. Have you or a colleagues ever said something and watched as the situation got worse? Pro-ACT offers some clear and straightforward strategies for communicating assertively, but practicing […]
We've always said that Pro-ACT is more than just a training program, it's a philosophy! And you know that turning a Pro-ACT philosophy into an organizational culture takes more than just training...but what are the extra steps? This conversation is about specific steps that you and your organization can take to get people on board, […]
The Midpoint Review and Debriefing exercises are some of the most powerful elements of Pro-ACT training. Together, these two activities summarize Pro-ACT Principles, demonstrate the influence of staff action on client behavior, and illustrate the power of early support and intervention. To make sure you’re getting the most out of these two training pieces, join […]
Pro-ACT Advantage e-Learning provides reliable and easy-to-understand delivery of of valuable Pro-ACT Principles from the comfort and convenience of a computer or mobile device. Advantage’s anywhere-access gives you the opportunity to work at your own pace, wherever you have internet access. This means employees spend less time away from direct work activities, reducing or eliminating the […]