Professional Assault Crisis Training
On August 11 at 3:00 p.m. Pacific Standard Time the topic for discussion is The Impact of Fear. We know that trauma impacts the lives of many of our clients and that trauma-informed care is a professional responsibility. Join us on-line for a discussion and question and answer session intended to build understanding and improve […]
On August 12 at 1:00 p.m. Pacific Standard Time the topic for discussion is More About Fight and Flight. The concept of fight and flight gets talked about a lot, but we want to do more than talk, we want to really understand the impact of this physiological process on our thinking, our behavior, and […]
A good refresher training is relevant, engaging, informative and participative. Sounds easy! Or does it??? This Remote Roundtable will provide basic guidelines and formatting tips for organizing and delivering a Pro-ACT Refresher training that reviews Pro-ACT principles and addresses the relevant learning needs of employees. It’s our goal to make this easier for you! To […]
The idea that thoughtful professionals communicate assertively sounds easy enough, but in the moment, at the time of a crisis, or under pressure it’s not so easy to manage. Have you or a colleagues ever said something and watched as the situation got worse? Pro-ACT offers some clear and straightforward strategies for communicating assertively, but practicing […]
On Sept. 1 at 11:00 a.m. Pacific Standard Time, the topic for discussion is Patience Pays: Strategies for Helping Staff Practice Patience. Join us online for a discussion and question-and-answer session intended to build practices in staff that will improve client care and reduce stress. To register, email info@proacttraining or call (909) 758-0322.