Ever wonder how Trauma-informed Care and Pro-ACT Principles come together? This discussion will help you connect the dots between the two, illustrating the ways in which these two philosophies combine to create better, safer, and more respectful interactions between staff and clients. Learn how enhancing staff members understanding of their client's trauma histories can result […]

Anytime there are changes, there are questions. With the release of the Pro-ACT training 2022 edition, In-service Instructors have asked for insight and ideas. They want to know: Why are changes made? Are employees trained in an earlier versions still certified? What is the best way to communicate the change to employees? Is there a […]

The idea that thoughtful professionals communicate assertively sounds easy enough, but in the moment, at the time of a crisis, or under pressure it’s not so easy to manage. Have you or a colleague ever said something and watched as the situation got worse? Pro-ACT offers some clear and straightforward strategies for communicating assertively, but practicing […]