If you are not receiving emails from Pro-ACT, it is probably for one of the three following reasons: 1) Email is being sent to your SPAM/Junk folder. Please check those folders for correspondence from Pro-ACT; 2) Your email is incorrect in our records. To check your email address, log into the Pro-ACT website and check the Primary and Secondary email addresses listed on the Instructor Info tab of your Instructor Profile; 3) Emails are being filtered out through a firewall system used by your employer. To find out if this is happening, contact your agency’s IT department and let them know that you would like to receive emails from “@proacttraining.com.”