Refund/Class Changes: All contracted trainings will be billed for a minimum of 12 training participants with each person over the minimum 12 being charged at the identified per person training fee. No refunds will be issued for training classes with less than 12 participants. No refunds or class date changes will be made within 30 days of the training start date. Participant substitutions may be made only for the training dates indicated in the contract with no participant changes made within 5 days of the training start date. If necessary, notice of cancellation of training dates indicated above will be made by Pro-ACT, Inc. within 5 days of the training start date. If this occurs, a full refund will be issued.
Dismissal from Pro-ACT In-service Instructor and In-service trainings: Pro-ACT and Pro-ACT Restraint Certification trainings are certificated trainings approved by a variety of oversight agencies. To be considered for certification a participant must be present and able to participate all day, every day. Participants who do not present by the identified start time on the first day of training will be considered absent and will not be eligible for refund or transfer. Participants who arrive late or are absent for any portion of the training will be dismissed from the training without certification, refund, or transfer. Participants who do not have the required manuals at the start of training will be dismissed from training without refund or transfer when manual delivery can be confirmed. Pro-ACT, Inc. is not responsible for incorrect mailing information provided in registration information.
The performance of all participants is continually evaluated with regard to: progress and completion of the exercise booklet; completion of the participant assessment; interaction with all other persons in the training environment; conduct that demonstrates safety during any and all physical activities; a level of professionalism that exhibits an ability to safely and effectively present the Pro-ACT Principles to others and indicates an awareness of the seriousness of the subject matter being trained.
Certification is dependent upon the criteria outlined above and the assessment and evaluation of the Pro-ACT, Inc. Trainer(s) and given at their discretion. Certification is not simply a function of attendance. Participants who arrive late or leave early at any time during the training day or otherwise do not meet the criteria outlined above may be dismissed from class without certification or refund.
Continuing Education Units related to Pro-ACT, Inc. Workshops: Continuing Education Units for workshops are approved by a variety of oversight agencies. To receive Continuing Education Units a participant must be present and able to participate all day, every day. Participants who do not present on the first day of training will be considered absent and will not be eligible for a refund or transfer. Participants who arrive late or are absent for any portion of the training will not be eligible for Continuing Education Units and will not receive refund or transfer.
While there is no formal or written examination as part of this workshop, the performance of all participants is continually evaluated with regard to: participation, completion of the exercise materials, interaction with all other persons in the training environment and a level of professionalism that exhibits respect for others and a commitment to our client populations.
In every event: In an effort to maintain the safest and highest quality training environment possible, Pro-ACT, Inc. reserves the right to refuse registration to potential participants or discontinue training services to persons already registered.