Refund/Class Changes: All contracted trainings will be billed for a minimum of 12 training participants with each person over the minimum 12 being charged at the identified per person training fee. No refunds will be issued for training classes with less than 12 participants or for classes with fewer than the contracted number of participants. No refunds or class date changes will be made within 30 days of the training start date. Participant substitutions may be made only for the training dates indicated in the contract with no participant changes made within 5 days of the training start date. If necessary, notice of cancellation by Pro-ACT, Inc. of training dates indicated above will be made within 5 days of the training start date. If this occurs, a full refund will be issued. No continuing education units are included in contracted training without specific request and payment.
Dismissal from Pro-ACT In-service Instructor and In-service trainings: Pro-ACT and Pro-ACT Restraint Certification trainings are certificated trainings approved by a variety of oversight agencies. To be considered for certification a participant must be present and able to participate all day, every day. Participants who do not present by the identified start time on the first day of training will be considered absent and will not be eligible for refund or transfer. Participants who arrive late or are absent for any portion of the training will be dismissed from the training without certification, refund, or transfer. Participants who do not have the required manuals at the start of training will be dismissed from training without refund or transfer when manual delivery can be confirmed. Pro-ACT, Inc. is not responsible for incorrect mailing information provided in registration information.
Participants in a live stream or virtual training environment must meet the same attendance expectations of participants in a site-based training. Live stream participants must be present in a consistent training space without interruptions or secondary responsibilities. Participants must maintain audio and visual connection throughout the entire training. Participants who leave the designated training area or are not present on camera will be considered absent from the training and subject to dismissal without certification, refund, or transfer. Participants who do not have the required manuals at the start of training will be dismissed from training without refund or transfer when manual delivery can be confirmed. Pro-ACT, Inc. is not responsible for incorrect mailing information provided in registration information.
The performance of all participants is continually evaluated with regard to: progress and completion of the exercise booklet; completion of the participant assessment; interaction with all other persons in the training environment; conduct that demonstrates safety during any and all physical activities.
To be certified as a Pro-ACT In-service Instructor, additional performance criteria include: a level of professionalism that exhibits an ability to safely and effectively present the Pro-ACT Principles to others and indicates an awareness of the seriousness of the subject matter being trained; timely completion of the required Pro-ACT In-service Instructor Assessment with a competency of 90% or above, by 8:00 a.m. on the 2nd business day following the final day of Pro-ACT In-service Instructor training.
Participants registered for both Pro-ACT and Pro-ACT Restraint Certification In-service Instructor trainings acknowledge that a mandatory requirement for participation in Pro-ACT Restraint Certification In-service Instructor training is completion all Pro-ACT In-service Instructor certification requirements before the start of Restraint Certification training. Any Participant who does not successfully complete all Pro-ACT In-service Instructor training requirements by the start of Restraint Certification training will not be admitted into Restraint Certification training and their registration for that certification training will be voided without refund or transfer. To receive certification as a Pro-ACT Restraint Certification In-service Instructor, a participant must complete the In-service Instructor exercise booklet and the Assessment, with a competency of 90% or above, by 8:00 a.m. on the 2nd business day following the final day of Pro-ACT Restraint Certification In-service Instructor training.
Certification or completion is dependent upon the criteria outlined above and the assessment and evaluation of the Pro-ACT, Inc. Trainer(s) and given at their discretion. Certification is not simply a function of attendance. Participants who arrive late or leave early at any time during the training day or otherwise do not meet the criteria outlined above may be dismissed from class without certification or refund.
Dismissal from Pro-ACT, Inc. workshops: To be considered for certification or course completion, a participant must be present and able to participate for the entire class period. Participants who do not present by the identified start time will be considered absent and will not be eligible for refund or transfer. Participants who arrive late or are absent for any portion of the training will be dismissed from the training without certificate of completion and/or certification, refund, or transfer. Participants who do not have the required manuals at the start of training will be dismissed from training without refund or transfer when manual delivery can be confirmed. Pro-ACT, Inc. is not responsible for incorrect mailing information provided in registration information.
Participants in a live stream or virtual training environment must meet the same attendance expectations of participants in a site-based training. Live stream participants must be present in a consistent training space without interruptions or secondary responsibilities. Participants must maintain audio and visual connection throughout the entire training. Participants who leave the designated training area or are not present on camera will be considered absent from the training and subject to dismissal without certification, refund, or transfer.
The performance of all participants is continually evaluated with regard to: progress and completion of exercises; interaction with all other persons in the training environment; conduct that demonstrates professionalism.
Certification or completion is dependent upon the criteria outlined above and the ongoing assessment and evaluation of the Pro-ACT, Inc. Instructor and given at their discretion. Certification is not simply a function of attendance. Participants who arrive late or leave early at any time during the training day or otherwise do not meet the criteria outlined above may be dismissed from class without certification, refund, or transfer.
Continuing Education Units related to Pro-ACT, Inc. Classes and Workshops: Continuing Education Units for classes and workshops are approved by a variety of oversight agencies. As with the class registration, CEU fees are not refundable or transferrable after the final registration date for the class. To receive Continuing Education Units a participant must be present and able to participate all day, every day. Participants who do not present on the first day of training will be considered absent and will not be eligible for CEU refund or transfer credit. Participants who are absent for any portion of the training will not be eligible for Continuing Education Units and will not receive refund or transfer credit.
In every training class or workshop: In an effort to maintain the safest and highest quality training environment possible, Pro-ACT, Inc. reserves the right to refuse registration to potential participants or discontinue training services to persons already registered.