Roundtable Events (all start times are Pacific Time)

Documentation is often seen as an obligation, something that has to be done, but at the heart of good documentation is the information needed to provide exceptional care. As professionals serving others, it’s essential that documentation be clear, concise, and accurate. This Roundtable discussion will provide guidelines for perfecting documentation as well as strategies for […]

The idea that thoughtful professionals communicate assertively sounds easy enough, but in the moment, at the time of a crisis, or under pressure it’s not so easy to manage. Have you or a colleagues ever said something and watched as the situation got worse? Pro-ACT offers some clear and straightforward strategies for communicating assertively, but […]