Roundtable Events (all start times are Pacific Time)

On February 4 at 11:00 a.m.  the topic for discussion is Patience Pays: Strategies for Helping Staff Practice Patience. Join us on-line for a discussion and question and answer session intended to build practices in staff that will improve client care and reduce stress. To register, email info@proacttraining or call (909) 758-0322.

The Midpoint Review and Debriefing exercises are some of the most powerful elements of Pro-ACT training. Together, these two activities summarize Pro-ACT Principles, demonstrate the influence of staff action on client behavior, and illustrate the power of early support and intervention. To make sure you’re getting the most out of these two training pieces, join […]

Professionals in human service fields know that it’s important to care about everyone, equally. That’s why acknowledging biases feels wrong; it feels unprofessional. This Roundtable Discussion looks at bias differently, taking the position that we all have biases, and that identifying and managing our preconceptions, not denying them, is what allows us to be professionals. […]

The idea that thoughtful professionals communicate assertively sounds easy enough, but in the moment, at the time of a crisis, or under pressure it’s not so easy to manage. Have you or a colleague ever said something and watched as the situation got worse? Pro-ACT offers some clear and straightforward strategies for communicating assertively, but practicing […]