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Professionals in human service fields know that it’s important to care about everyone, equally. That’s why acknowledging biases feels wrong; it feels unprofessional. This Roundtable Discussion looks at bias differently, taking the position that we all have biases, and that identifying and managing our preconceptions, not denying them, is what allows us to be professionals. […] |
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On April 26, at 10:00 a.m. PST / 1:00 p.m. EST, the topic for discussion is Patience Pays: Strategies for Helping Staff Practice Patience. Join us on-line for a discussion and question and answer session intended to build practices in staff that will improve client care and reduce stress. To register, email info@proacttraining or call […] |
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On April 28, at 12:00 p.m. PST / 3:00 p.m. EST, the topic for discussion is More About Fight and Flight. The concept of fight and flight gets talked about a lot, but we want to do more than talk, we want to really understand the impact of this physiological process on our thinking, our […] |
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