Workshops & Modules

Many times, the simplest things can significantly impact safety. What you wear and how you move or position yourself in a space can make the difference in whether or not you trigger or escalate a dangerous situation. Join this workshop to learn practical approaches to enhancing safety through what you wear and how you navigate […]

This interactive workshop explores the continuum of baseline behavior, self-regulation, self-control, and the fight or flight response and the role of a self-control plan in maintaining or regaining self-control for more effective crisis response. A wider zone of self-regulation/self-control better equips staff for effective crisis responses.  

This 4-hour workshop will provide participants with practical tools and strategies for improving cultural competence. The workshop begins by defining relevant terms and concepts including culture, cultural identity, intersectionality, and marginalization. Participants then learn strategies for deepening cultural understanding, developing self-awareness, enhancing communication and listening, strengthening empathy, demonstrating adaptability, and committing to learning. Through discussion, […]

This two-hour, interactive workshop explores staff strategies for identifying the reason for a client's assaultive behavior and using crisis communication to respond.

Reducing the potential for crisis keeps everyone safer. This two-hour, interactive workshop presents clear, simple strategies for communicating assertively while minimizing the risk of continued escalation or physical reaction. These strategies can be used in any crisis situation and any environment.