Professional Assault Crisis Training
This 4-hour interactive workshop is intended for supervisors in agencies that use Pro-ACT Training for de-escalation and crisis response. Through scenario reviews and guided discussion, participants will learn ways to […]
Client assault is never acceptable but it is also never without a reason. The key to responding safely and effectively is understanding the reason. This 2-hour, interactive workshop explains the […]
Client trauma history should influence professional response. But what if we don’t know the history? This 2-hour workshop is designed to provide staff with practical client-centered, trauma-informed approaches for client […]
What you say and how you say it, matters! This 2-hour, interactive workshop presents clear, simple strategies for communicating in ways that consistently reduce the risk of escalation or physical […]
What does cultural competence mean? How can I make sure I am culturally competent? This 4-hour workshop explains key terms and ideas, helping participants to be more aware of different […]