Professional Assault Crisis Training
Client trauma history should influence professional response. But what if we don’t know the history? This 2-hour workshop is designed to provide staff with practical client-centered, trauma-informed approaches for client […]
This workshop is designed to address the challenge of escape and avoidance strategies used by clients to meet needs. These strategies are typically employed to evade or delay exposure to […]
What you say and how you say it, matters! This 2-hour, interactive workshop presents clear, simple strategies for communicating in ways that consistently reduce the risk of escalation or physical […]
This interactive workshop equips supervisors in social services with practical tools for applying the Pro-ACT Principles in everyday staff supervision. Participants will explore how Pro-ACT Principle application can strengthen individual […]
Client assault is never acceptable but it is also never without a reason. The key to responding safely and effectively is understanding the reason. This 2-hour, interactive workshop explains the […]