Workshops & Modules

This interactive workshop provides participants with insight into and opportunities to reflect on how an organizations Purpose and staff Professionalism impact client and staff safety. Participants will explore whether their […]

This two-hour, interactive workshop explores staff strategies for improving assertive communication skills for us when the client is in the triggering event or escalation phase of the assault cycle.

This livestream workshop is designed to provide staff with practical tools to recognize and respond to general and specific indicators of client escalation. Participants will learn how to use knowledge […]