What you say and how you say it, matters! This 2-hour, interactive workshop presents clear, simple strategies for communicating in ways that consistently reduce the risk of escalation or physical reaction. Applicable to any crisis situation and environment, using more effective verbal and nonverbal communication keeps everyone safer.
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OPTIONS 553 Training is a 1-day/6-hour In-service Instructor certification course that provides an overview of employer responsibilities for protecting employees from workplace violence; definitions of workplace violence, risk factors, and related terms in OSHA, Cal/OSHA, and California Senate Bill 553; and strategies for avoiding physical harm as well as opportunities for prospective In-service Instructors to […]
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OPTIONS 553 is a half-day / 3.5-hour workshop that provides an overview of employer responsibilities for protecting employees from workplace violence; definitions of workplace violence, risk factors, and related terms in OSHA, Cal/OSHA, and California Senate Bill 553; and strategies for avoiding physical harm. |
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2 events,This training will be conducted on Pacific Time and is a 4-day Pro-ACT In-service Instructor Certification training plus an optional 1-day Pro-ACT Restraint Certification training. Successful completion of this training(s) certifies a participant to train the Pro-ACT materials to employees of their workplace. 4-day Pro-ACT training Sept 14-17, 2026 1-day Pro-ACT Restraint Certification training Sept […] This 2-day Pro-ACT In-service training has been scheduled as a private, employee-only workshop. If you would like to schedule a private training for employees of your organization, contact us at 909-758-0322 or email [email protected]. |
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Client trauma history should influence professional response. But what if we don’t know the history? This 2-hour workshop is designed to provide staff with practical client-centered, trauma-informed approaches for client interaction and response. Whether this is a long-term client relationship or a first-time interaction, participants will learn how to use active and intentional observation to […] |
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2 events,This training will be conducted on Central Time and is a 4-day Pro-ACT In-service Instructor Certification training plus an optional 1-day Pro-ACT Restraint Certification training. Successful completion of this training(s) certifies a participant to train the Pro-ACT materials to employees of their workplace. 4-day Pro-ACT training Sept 21-24, 2026 1-day Pro-ACT Restraint Certification training Sept […] This training will be conducted in San Diego, CA, and is a 4-day Pro-ACT In-service Instructor Certification training plus an optional 1-day Pro-ACT Restraint Certification training. Successful completion of this training(s) certifies a participant to train the Pro-ACT materials to employees of their workplace. 4-day Pro-ACT training Sept 21-24, 2026 1-day Pro-ACT Restraint Certification training […] |
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This workshop is designed to address the challenge of escape and avoidance strategies used by clients to meet needs. These strategies are typically employed to evade or delay exposure to unpleasant situations. The workshop focuses on meeting client needs through the application of practical, evidence-based staff responses aimed at reducing or eliminating the reliance on […] |
1 event,This is a 2-day Pro-ACT In-service Instructor Recertification training plus an optional 1/2-day Pro-ACT Restraint Recertification training will take place on CENTRAL Time. Successful completion of this training(s) certifies a participant to continue training the Pro-ACT materials to employees of her/his workplace. 2-day Pro-ACT Recertification training Sept 30 - Oct 1, 2026 1/2-day Pro-ACT Restraint […] |
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What you say and how you say it, matters! This 2-hour, interactive workshop presents clear, simple strategies for communicating in ways that consistently reduce the risk of escalation or physical reaction. Applicable to any crisis situation and environment, using more effective verbal and nonverbal communication keeps everyone safer.
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On October 1 at 11:30 a.m. Pacific Standard Time the topic for discussion is Planning a Refresher Training. Join us on-line for a discussion and question and answer session intended to support you in identifying the needs of your staff. To register for this event, email [email protected] or call 909-758-0322. We hope that you join […] |
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