Workshops & Modules

This two-hour, interactive workshop explores staff strategies for improving assertive communication skills for us when the client is in the triggering event or escalation phase of the assault cycle.

This workshop is designed to address the challenge of escape and avoidance strategies used by clients to meet needs. These strategies are typically employed to evade or delay exposure to unpleasant situations. The workshop focuses on meeting client needs through the application of practical, evidence-based staff responses aimed at reducing or eliminating the reliance on […]

This interactive workshop provides participants with practical, trauma-informed strategies to improve documentation and debriefing practices. Through scenario-based activities, discussion, and visual frameworks, participants learn to write clear, objective notes that avoid assumptions and emotionally-charged language. The session also reframes debriefing as a proactive process for preventing similar incidents from occurring in the future.

This interactive workshop provides practical information social service professionals can use to make decisions about the use of force in interactions with clients who are using assaultive behaviors to meet needs. Participants explore the definition of reasonable force, consider legal and ethical guidelines including liability and mandated reporting, and examine the impact of trauma histories […]