Workshops & Modules

This two-hour, interactive workshop explores staff strategies for identifying the reason for a client's assaultive behavior and using crisis communication to respond.

This two-hour, interactive workshop explores staff strategies for improving assertive communication skills for us when the client is in the triggering event or escalation phase of the assault cycle.

This livestream workshop is designed to provide staff with practical tools to recognize and respond to general and specific indicators of client escalation. Participants will learn how to use knowledge of clients along with active and intentional observation to detect subtle changes in behavior and take precautions to reduce the risk of physical harm. This […]

This workshop is designed to address the challenge of escape and avoidance strategies used by clients to meet needs. These strategies are typically employed to evade or delay exposure to unpleasant situations. The workshop focuses on meeting client needs through the application of practical, evidence-based staff responses aimed at reducing or eliminating the reliance on […]

This two-hour, interactive workshop explores staff strategies for improving assertive communication skills for us when the client is in the triggering event or escalation phase of the assault cycle.