Live stream

This workshop is designed to address the challenge of escape and avoidance strategies used by clients to meet needs. These strategies are typically employed to evade or delay exposure to unpleasant situations. The workshop focuses on meeting client needs through the application of practical, evidence-based staff responses aimed at reducing or eliminating the reliance on […]

This interactive workshop provides participants with practical, trauma-informed strategies to improve documentation and debriefing practices. Through scenario-based activities, discussion, and visual frameworks, participants learn to write clear, objective notes that avoid assumptions and emotionally-charged language. The session also reframes debriefing as a proactive process for preventing similar incidents from occurring in the future.

This interactive workshop provides practical information social service professionals can use to make decisions about the use of force in interactions with clients who are using assaultive behaviors to meet needs. Participants explore the definition of reasonable force, consider legal and ethical guidelines including liability and mandated reporting, and examine the impact of trauma histories […]

This interactive workshop provides participants with insight into and opportunities to reflect on how an organizations Purpose and staff Professionalism impact client and staff safety. Participants will explore whether their organizations practices align with its stated Purpose and discuss how motivation, mood, and attitude influence workplace culture, risk, and safety outcomes. Through scenario-based activities and […]

This livestream workshop is designed to provide staff with practical tools to recognize and respond to general and specific indicators of client escalation. Participants will learn how to use knowledge of clients along with active and intentional observation to detect subtle changes in behavior and take precautions to reduce the risk of physical harm. This […]