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  • Workshop – Understanding the Connection Between Trauma and Assault

    Live stream , United States
    Workshops & Modules

    Client trauma history should influence professional response. But what if we don’t know the history? This 2-hour workshop is designed to provide staff with practical client-centered, trauma-informed approaches for client interaction and response. Whether this is a long-term client relationship or a first-time interaction, participants will learn how to use active and intentional observation to […]

  • Workshop – Communication that De-escalates a Crisis

    Live stream , United States
    Workshops & Modules

    What you say and how you say it, matters! This 2-hour, interactive workshop presents clear, simple strategies for communicating in ways that consistently reduce the risk of escalation or physical reaction.  Applicable to any crisis situation and environment, using more effective verbal and nonverbal communication keeps everyone safer.

  • Workshop – Reasons for Assault and How to Respond

    Live stream , United States
    Workshops & Modules

    Client assault is never acceptable but it is also never without a reason. The key to responding safely and effectively is understanding the reason. This 2-hour, interactive workshop explains the four basic motivations for client assault and how staff can recognize them. Participants learn how to adjust their communication and physical activity to identify and […]

  • Workshop – Pro-ACT for Parents

    Live stream , United States
    Pro-ACT for Parents

    This livestream, 6-hour workshop provides parents and caregivers with practical, trauma-informed strategies to recognize and respond to their children's dangerous behavior. Using the crisis cycle as a framework, this workshop guides participants through each phase from a triggering incident and escalation through recovery and reconnection. Participants develop personalized observation, self-regulation/self-control, and crisis response strategies to prevent […]

  • OPTIONS 553: Workplace Violence Prevention Wrkshp (Pacific Time)

    Live stream , United States
    OPTIONS 553 Half-day

    In this 3.5-hour workshop participants learn ways to avoid physical harm if there is a violent incident in their workplace. In response to the requirements of California Senate Bill 553, the workshop also explains employer responsibility for protecting employees from workplace violence and defines workplace violence, risk factors, and related terms in OSHA and Cal/OSHA.