Professional Assault Crisis Training
Client assault is never acceptable but it is also never without a reason. The key to responding safely and effectively is understanding the reason. This 2-hour, interactive workshop explains the four basic motivations for client assault and how staff can recognize them. Participants learn how to adjust their communication and physical activity to identify and respond […]
This livestream, 6-hour workshop provides parents and caregivers with practical, trauma-informed strategies to recognize and respond to their children's dangerous behavior. Using the crisis cycle as a framework, this workshop guides participants through each phase from a triggering incident and escalation through recovery and reconnection. Participants develop personalized observation, self-regulation/self-control, and crisis response strategies to prevent […]
What you say and how you say it, matters! This 2-hour, interactive workshop presents clear, simple strategies for communicating in ways that consistently reduce the risk of escalation or physical reaction. Applicable to any crisis situation and environment, using more effective verbal and nonverbal communication keeps everyone safer.
OPTIONS 553 is a half-day / 3.5-hour workshop that provides an overview of employer responsibilities for protecting employees from workplace violence; definitions of workplace violence, risk factors, and related terms in OSHA, Cal/OSHA, and California Senate Bill 553; and strategies for avoiding physical harm.
OPTIONS 553 Training is a 1-day/6-hour In-service Instructor certification course that provides an overview of employer responsibilities for protecting employees from workplace violence; definitions of workplace violence, risk factors, and related terms in OSHA, Cal/OSHA, and California Senate Bill 553; and strategies for avoiding physical harm as well as opportunities for prospective In-service Instructors to […]